# Get the Raw Output From a Task

When you contact Octopus Deploy support with a deployment-related issue, we'll sometimes ask you to send the full task log so that we can understand what went wrong.

To download the task log do the following:

1. Select the deployment/task that you're having an issue with.
2. Select the **Task Log** tab.

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![](/docs/img/support/images/tasklog.png)
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3. Click the **Download** button on the right to download the raw task log.

:::figure
![](/docs/img/support/images/tasklog2.png)
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Send this file to us, or attach it to your support request.

:::div{.hint}
You might want to open the file in a text editor, and redact any sensitive information like hostnames or company information, before sending the log to us.
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